Legal
Privacy Policy
Last updated: August 31, 2026
At Platea, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and the choices you have — so you can work with us with confidence.
1. Introduction
This Privacy Policy applies to platea.com and to the nutrition coaching services, consultations, and programs we provide. By booking a consultation, using our website, or otherwise engaging with Platea, you agree to the collection and use of information as described below.
2. Information We Collect
We collect information you provide directly to us, as well as information gathered automatically when you use our website:
Contact details, such as your name, email address, and phone number, provided when booking a consultation or contacting us.
Health and lifestyle information you choose to share during nutrition assessments and coaching sessions.
Payment and billing details, processed securely through our booking and payment providers.
Usage data, such as pages visited, device type, and browser, collected automatically via cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to provide and improve our nutrition coaching services, including to:
Create and manage personalized nutrition plans and coaching programs.
Schedule and conduct consultations and follow-up sessions.
Process payments and send booking confirmations or reminders.
Respond to inquiries and provide customer support.
Send updates about your program, unless you opt out of marketing communications.
Analyze website usage to improve our content and user experience.
Comply with legal obligations.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors interact with our content. You can control or disable cookies through your browser settings, though some features of our site may not function properly without them.
5. How We Share Your Information
We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as scheduling, payment, and email service providers, analytics providers, and professional advisors, or authorities when required by law or to protect our rights and the safety of our clients. Each of these partners only receives the information needed to perform their services and is required to keep it confidential.
6. Data Retention & Security
We retain your personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on where you live, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal requirements.
Withdraw consent for marketing communications at any time.
Object to or restrict certain types of processing.
Request a copy of your data in a portable format.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us at privacy@platea.com or visit our Contact page.